Refund policy

We want you to be happy with your order.

If you're not satisfied, eligible items may be returned or exchanged within 14 days of delivery.

Eligibility

To qualify for a return or exchange:

• Item must be unworn, unwashed, and unused.
• Item must be returned in its original condition.
• Item must be free of stains, odors, pet hair, or damage.
• Proof of purchase is required.

Exchanges

If you need a different size, contact us within 14 days of delivery.

Exchanges are subject to product availability. If the requested size is unavailable, store credit may be issued instead.

Non-Returnable Items

The following items are final sale:

• Limited releases
• Sale items
• Custom or made-to-order products
• Digital products
• Gift cards

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at hello@flshwrld.com.

Include:

• Your order number
• Photos of the item
• A brief description of the issue

If approved, we will replace the item or issue a full refund.

Refunds

Once your return is received and inspected, you will be notified of approval status.

Approved refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Contact

Questions about your order?

Email: hello@flshwrld.com